Shipping & Handling

WHAT IS YOUR SHIPPING RATES?

Within Malaysia:-


FREE SHIPPING with RM250 min. spend on orders ships within Klang Valley, West Malaysia and WP Labuan only. (Excludes Tower Box)
  • Klang Valley (WP Kuala Lumpur, Selangor & WP Putrajaya): Starting from RM8 & above
  • West Malaysia (Peninsular Malaysia): Starting from RM10 & above
  • East Malaysia (Sabah & Sarawak): Starting form RM15 & above
  • WP Labuan: Starting from RM13 & above

 

International Shipping
At the moment, we only accept orders from Brunei.

Brunei: Starts from RM105 & above

 

    WHEN CAN I RECEIVE THE ITEM I ORDERED?

    All orders are delivered through our designated courier service provider. All orders take 1-2 working days to process before delivery takes place. We aim to deliver all orders within 7 working days. However, we are not able to guarantee that all orders will be delivered within the stipulated time frame.

    HOW CAN I TRACK MY ORDER?

    You can locate your tracking number from the delivery confirmation email or by logging into your account. Please allow a few hours before checking the status of your order. It may not be immediately available after you receive the delivery confirmation email.

    HOW DO I RECEIVE MY ORDER/PARCEL IF I AM NOT HOME?

    All parcels will require signature upon delivery. If you are not home to receive your parcel, a notification card will be dropped in your mailbox or attached at your door for instruction on how to retrieve your parcel.

    WHAT SHOULD I DO IF MY ORDER DOES NOT ARRIVE?

    If you have not seen a delivery status update of your order after 7 days, please contact us for further assistance.

    CAN I COLLECT MY ORDER AT THE MARATHON SHOP'S OFFICE OR OUTLET?

    We are sorry, currently self-collection is not available.

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